Terms and Conditions

 

Terms and Conditions

Product images shown are representative. Actual product colors may vary from colors shown on your monitor. We recommend ordering a sample before placing a full order. 

Free shipping is limited to the continental United States (excluding Alaska, Hawaii and Puerto Rico), and is available only using our ground shipping option. Expedited shipping is quoted and payment is due prior to shipment. 

The customer will be deemed to have received, inspected and accepted goods as satisfactory and complete in all respects unless written notice of any alleged damage or shortage is received by Ocean Mosaics Tiles and Accessories of any goods supplied within 5 days from the date of merchandise receipt. Certain designs may have pieces on each sheet that can be misaligned, and are considered as an elemental characteristic of this product and no claims will be honored for this reason. Misalignment of some tile pieces on each sheet must be assumed as an intrinsic characteristic of the product and no claims will be honored based on this reason. Product color, shade and tone may vary based on different lots. No claim whatsoever will be accepted after product installation. Installation constitutes acceptance of the product ordered. Sample pieces ordered are close representatives of color, but color may vary from lot to lot. Sample pieces may vary in size and are a small representation of the actual full product sheet/box. We recommend ordering a sample prior to placing a full order. Samples are non-refundable and non-returnable. 

We recommend adding 10% overage factored in to overall measurements.

All sale products or products listed as a reduced price are final and non-returnable, nor exchangeable. Quantities on sale or reduced price items are valid while supplies last. Sale items are not subject to coupons or additional discounts. 

PLEASE NOTE: Pre-orders will be charged to the payment method submitted at the time of purchase. A Pre-order will then be added to a Priority List. Once merchandise is restocked, the pre-order will be fulfilled and shipped based on its position on the Priority List.

CANCELLATION OF ORDERS: Please note orders are only canceled when a request and notification is made via email, contact form or text message. We do not accept order cancellations via telephone calls.

Route Package Protection Insurance is non-refundable.

Prices

Prices are subject to change without notice.

Please read the following terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Use of the site implies acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use this site.

Special orders of non-stocked products are final sale and cannot be returned. Deposits or payments on such orders are non-refundable. All sale items are final sale and cannot be returned. 

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Ocean Mosaics Tiles and Accessories. The collective work includes works that are licensed to Ocean Mosaics Tiles and Accessories. Copyright 2013, Ocean Mosaics Tiles and Accessories ALL RIGHTS RESERVED. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Ocean Mosaics Tiles and Accessories. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ocean Mosaics Tiles and Accessories disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ocean Mosaics Tiles and Accessories does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ocean Mosaics Tiles and Accessories does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Ocean Mosaics Tiles and Accessories shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ocean Mosaics Tiles and Accessories has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Natural stone such as marble, slate, travertine and onyx are direct products of nature where no individual pieces are exactly the same. Each piece of stone will consist of unique natural variations, including veining, markings, shadings, and inclusions which can include pits, open/dry seams, fossils or glass veins, fissures and can vary with respect to surface finish, overall texture, coefficient of friction and overall moisture absorption. These are not product defects, but, inherent characteristics of natural stone products. All stone tiles and products will require repeated maintenance and should be sealed with a penetrating sealer prior to grouting to prevent the grout from staining the stone. Resealing stone will increase the longevity of the product.  

Due to the natural characteristics of stone, lots may vary based on shade and chip variation. 

Typographical Errors

In the event that a Ocean Mosaics Tiles and Accessories product is mistakenly featured at an incorrect price, Ocean Mosaics Tiles and Accessories reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ocean Mosaics Tiles and Accessories reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ocean Mosaics Tiles and Accessories will issue a credit to your credit card account in the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ocean Mosaics Tiles and Accessories without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Miscellaneous

This Contract shall be treated as though it were executed and performed in Miami-Dade County, Florida, and shall be governed by and construed in accordance with the laws of the United States of America and of the State of Florida (without regard to conflict of law principles). Any cause of action of Buyer with respect to the Site must be instituted within six (6) months after any purchase or be forever waived and barred. All actions shall be subject to the limitations outlined. The language in this Contract shall be interpreted as to its fair meaning and not strictly for or against any party. All legal proceedings arising out of or in connection with this Contract shall be brought solely in Miami-Dade County, Florida, and Buyer expressly submits to the jurisdiction of said courts and Buyer consents to extra-territorial service of process. Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or the Company is in conflict or inconsistent with this Contract, this Contract shall take precedence. Failure of Company to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.

Indemnification

You agree to indemnify, defend, and hold harmless Ocean Mosaics Tiles and Accessories, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide you with top-notch value and improve your shopping experience, we may include some third party links on our site. These third party sites have independent privacy policies.

Notices

Ocean Mosaics may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Ocean Mosaics.

 

Low Price Guarantee

Low price guarantee applies to advertised, after tax, delivered price of identical product(s) and is at the sole discretion of Ocean Mosaics.  Other conditions may apply.